Privacy Policy for Dragonfly Detailing Co
Welcome to Dragonfly Detailing Co. This Privacy Policy describes how we collect, use, process, and disclose your information when you visit our website, use our services, or interact with us. Your privacy is paramount to us, and we are committed to protecting your personal data in compliance with applicable data protection laws, including the GDPR.
Who We Are
Dragonfly Detailing Co is a car detailing service proudly located at 789 Willowdale Avenue, Unit 105, Toronto, ON, M2N 5S7, Canada. Our services include premium exterior washing and waxing, interior deep cleaning and conditioning, paint correction and ceramic coatings, headlight restoration, engine bay detailing, odor removal, leather treatment, and scratch removal. Our website serves to showcase our detailing services and facilitate appointment bookings.
Information We Collect
We collect various types of information to provide and improve our services to you. This information falls into two main categories:
- Personal Data You Provide: This includes information you voluntarily provide when you interact with us, such as when you book an appointment, inquire about our services, or contact us. This may include your name, email address, phone number, vehicle details (make, model, year), and any specific detailing requests or preferences.
- Automatically Collected Data: When you visit our website, we may collect certain information automatically from your device using common online technologies. This may include your IP address, browser type, operating system, referring URLs, and how you interact with our site (e.g., pages visited, time spent on pages, links clicked). This data helps us understand website usage and improve user experience.
How We Use Your Information
We use the information we collect for various purposes, including:
- To provide and deliver the detailing services you request.
- To communicate with you regarding your appointments, inquiries, or service updates.
- To process payments for services rendered.
- To improve our website functionality, services, and customer experience.
- To personalize your experience with our online platform.
- To comply with legal obligations and enforce our terms and conditions.
- For internal analytical purposes, such as understanding market trends and client preferences.
Sharing Your Information
We do not sell, rent, or trade your personal data to third parties. We may share your information only in limited circumstances:
- Service Providers: We may share data with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, scheduling software providers). These parties are obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order, government agency).
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred to the acquiring entity.
Data Security
We implement a variety of security measures to maintain the safety of your personal data when you place an order or enter, submit, or access your personal information. We utilize industry-standard practices to protect against unauthorized access, alteration, disclosure, or destruction of your personal data.
Your Data Protection Rights (GDPR and others)
Depending on your location, you may have the following rights regarding your personal data:
- The Right to Access: You have the right to request copies of your personal data.
- The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.
Cookies and Tracking Technologies
Our website may use "cookies" and similar tracking technologies to enhance your experience. Cookies are small files placed on your device that help us remember information about your visit. We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings. If you turn cookies off, some features of our website may not function properly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Dragonfly Detailing Co
789 Willowdale Avenue, Unit 105
Toronto, ON, M2N 5S7
Canada